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XUNA AI

For Healthcare

Automate patient scheduling, reminders, and follow-ups to reduce no-shows, improve care coordination, and free up staff for high-value patient interactions.
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Healthcare

XUNA in Healthcare

In today's healthcare landscape, every missed call is a potential patient seeking care elsewhere. Every manual reminder is time your staff isn't spending with the patients in your office. Hindered by outdated systems and long response times, many organizations struggle to manage the overwhelming administrative workload, leading to staff burnout and a fragmented patient experience.

XUNA is engineered to help healthcare organizations modernize their operations and enhance the patient experience. Our AI-powered platform automates appointment management, follow-ups, reminders, and review requests, all while centralizing patient communication into a single, unified system. Whether you're running a private clinic, a multi-office practice, or an urgent care center, XUNA provides the always-on support needed to keep your operations running seamlessly and ensure patient satisfaction.

Case Study

Case Study: Streamlined Scheduling and Follow-up for a Multi-specialty Clinic

A growing multispecialty practice was facing challenges with high call volumes and patient no-shows. By implementing XUNA Voice and SMS to handle scheduling, provide insurance intake prompts, and send appointment confirmations, the clinic achieved significant results:

  • 60% reduction in phone wait times
  • 35% decrease in patient no-shows
  • Increased booking efficiency without the need to expand staff
Case Study

Case Study: Proactive Communication for a Pediatric Care Network

A pediatric group wanted to improve its vaccination rates and patient communication. By implementing XUNA SMS to automate reminders and wellness checkup scheduling, the group:

  • Boosted on-time vaccination compliance by 40% by ensuring every parent received and confirmed timely reminders.
  • Achieved a 4.7-star average patient satisfaction score.
  • Reduced routine call volume by over 50%, freeing up staff for more complex patient needs.
Healthcare Solutions

Top Platform Highlights for XUNA

  • Never Miss a Patient Again with 24/7 automated appointment handling and messaging.
  • Improve Patient Outcomes with automated reminders that reduce no-shows and improve preparedness.
  • Unify Your Front Desk & Care Teams with integrated workflows that improve coordination and efficiency.
  • Launch in Days, Not Months with a fast and flexible implementation designed for clinics of all sizes.
Platform Highlights

The XUNA Advantage

XUNA simplifies operations by eliminating manual follow-ups and enabling personalized automation. Voice agents respond in real-time, SMS adapts to user behavior, and CRM ties it all together without adding friction to your workflows.

  • 24/7 AI agent responsiveness with no additional cost
  • Launch-ready in days
  • Fully branded workflows tailored to your clinic
Healthcare Service

Best Practices for Healthcare

To make your healthcare communication more responsive and efficient, leverage the full power of XUNA. Use our Voice AI for inbound scheduling to manage high call volumes. Implement SMS to automate follow-ups and reminders, reducing no-shows and keeping patients informed. Utilize the integrated CRM to track all patient touchpoints and preferences for more personalized care. By automating intake, gathering reviews, and following up at scale, you can free up your staff from manual tasks and allow them to focus on what matters most: patient care.

Healthcare Integrations

Top Integrations for Healthcare

XUNA is built to connect with the leading software you already use, including your Electronic Health Record (EHR), Practice Management (PM) system, and patient communication platforms, ensuring a seamless flow of information and a unified workflow for your practice.

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Key KPIs

45M+

Customer Calls

Proven voice AI performance across real, high-volume phone operations.

4M+

Hours Saved

Less time on manual calls. More time for growth, sales, and support.

+35%

Answered Calls

Voice agents respond instantly - no hold music, no missed opportunities.

99.9%

Uptime

AI voice agents your business can rely on, every minute of every day.

Need To Know

Frequently Asked Questions

Yes. We sign a Business Associate Agreement and ensure all communication is secure and compliant.

It integrates with major systems like Epic, Cerner, and Athenahealth to keep workflows unified.

Yes, requests can be securely routed to the appropriate staff or pharmacy system.

It knows when to transfer the conversation to a qualified clinician or care coordinator.

Absolutely. It can send personalized reminders for checkups, screenings, or follow-ups.
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Talk with our experts to see how our AI platform drives growth and improves operations. From calls to chats to reviews, XUNA helps you automate every customer touchpoint.