Industries
XUNA AI
For Wellness, Gyms & Medspas
Fill your calendar, reduce no-shows, and automate client follow-ups to drive repeat visits, increase revenue, and create a seamless customer experience.
Wellness
XUNA in Wellness, Gyms & Medspas
In the competitive wellness industry, an unanswered call is a new client booking their first appointment elsewhere. A missed follow-up is a member churning and taking their monthly dues with them. Businesses are challenged with managing a high volume of requests and engaging clients personally, all while facing intense competition and lean staffing.
XUNA empowers these businesses to streamline operations, retain clients, and deliver exceptional service at scale. Our AI-powered automation suite handles lead capture, appointment scheduling, reminders, reviews, and more. This frees up your staff to focus on what they do best: delivering high-quality, in-person care and experiences. Whether you run a medspa, a boutique fitness studio, or a wellness brand, XUNA ensures every inquiry, follow-up, and review opportunity is captured without delay.
Case Study
Case Study: Automated Scheduling & Follow-ups for a Medspa Chain
A regional medspa chain implemented XUNA Voice and XUNA SMS to automate new client inquiries, send appointment reminders, and manage post-visit engagement. The results were transformative:
- 40% increase in appointment bookings
- 70% reduction in client no-shows
- 4.9-star average rating from automated review requests
Case Study
Case Study: Lead Conversion for a Boutique Fitness Studio
A premium fitness studio used XUNA to instantly follow up with walk-ins and free-trial sign-ups. By deploying automated SMS campaigns, they:
- Increased their trial-to-member conversion rate from 15% to 45% by ensuring consistent, personalized follow-up.
- Successfully reactivated 20% of lapsed members with a targeted re-engagement campaign.
Wellness Solutions
Top Platform Highlights for XUNA
- Fill Your Calendar, 24/7 with automated lead capture and booking support that never sleeps.
- Automate the Entire Client Journey from pre-appointment reminders to post-visit follow-ups.
- Integrate Your Client Data Seamlessly to keep all your information organized and accessible in one place.
- Get Started Quickly with flexible monthly pricing and a fast, supportive setup process.
Platform Highlights
The XUNA Advantage
XUNA simplifies operations by eliminating manual follow-ups and enabling personalized automation. Voice agents respond in real-time, SMS adapts to user behavior, and CRM ties it all together without adding friction to your workflows.
- Provide Instant Service, 24/7 with automated customer communication that doesn't rely on staffing.
- Deploy in Days, Not Months with a fast, no-code setup that integrates into your existing processes.
- Personalize Every Touchpoint with tailored automation across the entire customer lifecycle.
- Unify Your Data for Faster Insights and better compliance support with a centralized platform.
Wellness Service
Best Practices for Wellness, Gyms & Medspas
Enable always-on communication to stay ahead of the competition. Use XUNA's Voice AI to answer calls 24/7 so you never miss a booking. Implement SMS to confirm appointments and offer strategic upsells. Manage your entire client database in our integrated CRM. Finally, add automated post-visit flows to drive positive reviews, gather valuable feedback, and encourage repeat visits.
Wellness Integrations
Top Integrations for Wellness, Gyms& Medspas
XUNA is built to connect with the leading booking systems (like Mindbody and Vagaro), client management software, and CRMs used in the wellness and fitness industry, ensuring a smooth and unified operational workflow.
Key KPIs
45M+
Customer Calls
Proven voice AI performance across real, high-volume phone operations.
4M+
Hours Saved
Less time on manual calls. More time for growth, sales, and support.
+35%
Answered Calls
Voice agents respond instantly - no hold music, no missed opportunities.
99.9%
Uptime
AI voice agents your business can rely on, every minute of every day.
Need To Know
Frequently Asked Questions
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