Every release, every improvement.

The voice picker now offers a Featured Voices library in place of My Voices, and iMessage phone lines gain full lifecycle management: clear line states, safer sender selection, and a guarded cancellation flow. A display fix lands on the Stripe account page.

• Featured Voices library replaces My Voices in the voice picker, with a featured-voice badge and preview
• Cancel an iMessage line from Phone Numbers, with typed confirmation, Cancelling and Cancelled line states, matching filters, and the date a scheduled line stops working
• Sender pickers in Conversations and Contacts list only active iMessage lines, and Set as Default now works on any active line
• Display fix on the Stripe account page

July puts your brand on the chat widget orb and adds a building mode that holds billing while a client account is set up. iMessage tabs now appear on activation, reactions display correctly, the Stripe account section is redesigned, and sessions sign out automatically after inactivity.

• Chat widget orb logo upload with refreshed appearance defaults
• Building mode that defers billing while a client account is set up
• Redesigned Stripe account section with new account detail views and messaging
• Automatic sign-out after session inactivity
• iMessage tabs appear as soon as the channel is activated
• iMessage reactions now display correctly
• Fixes for widget voice microphone access on mobile and MFA sign-in routing

June adds a dedicated usage charges page in billing, new controls for campaigns, agency client plans, and agent data collection, plus fixes in the agent editor.

• Dedicated usage charges page in billing with rolled-up usage totals
• Delete campaigns with a confirmation step
• Agencies can invite clients to enterprise plans
• Manage collected data and custom dynamic variables in the agent editor, including sentiment collection
• Voice agents stick to supported speech models and follow per-language voice rules
• Fixes for draft agent details not loading and My Voices selections not persisting

May puts you in control of live chat: watch conversations stream in as they happen and take over from the AI whenever you want. Google sign-in, outbound call setup, and a round of white-label branding upgrades fill out the month.

• Human handoff for live chat, letting you take over a conversation from the AI
• Ongoing conversations tab with live message streaming
• Sign in with Google
• Attach existing tools to agents, including the transfer-to-agent system tool
• Outbound call setup on agent details, with a public API for voice outbound calls
• White-label upgrades: per-workspace favicons, branded loading screens, smoother custom-domain activation, and no more branding flash on tenant sign-in
• Chat widget polish: orb updates, mobile-friendly chat window, and runtime variable support

April brings WhatsApp to the platform, branch-based agent versioning, and clearer billing across the board. Agencies get their own branding on login and signup, plus Stripe connection and plan management.

• Connect WhatsApp accounts to your workspace, assign agents, and send outbound messages and calls
• Agent versioning expands with branches, deployment history, and traffic allocation across branches
• New chat call logs page for reviewing web chat conversations, with per-conversation billing details
• Usage charge tracking in the billing overview, with subscriptions handled per workspace
• White-label branding now carries through login and signup pages
• Stripe connection setup and platform plan management, with plans sorted lowest price first
• New onboarding pages, faster startup, and better mobile layouts across the dashboard

March brings a web chat widgets page you can style yourself, a new voice dashboard, and finer control over team permissions, client access, and custom domains. Call history also picks up audio downloads, customer names, and more accurate cost figures.

• Web chat widgets page with appearance settings and a color picker, plus cloning a voice agent into chat
• Voice dashboard with charts
• Call history and call details now show customer names and custom data variables, with downloadable call audio and more accurate cost figures
• Agent builder adds version history, step-by-step setup, and knowledge base upload previews
• Custom domain and subdomain configuration page
• User management adds permissions and per-client access controls
• Multi-factor authentication for account sign-in

February is about visibility and control: every call has its own details page, call history shows more about each call, and the billing pages now track spend and payments. Agent settings gain several new configuration options.

• New call details page with waveform audio playback, call metadata, and logs
• Call history now shows session, phone number, direction, and cost for every call
• Billing overview and invoices pages now wired to billing and payment data, with a plan selection menu
• Itemized cost breakdown for agents with clearly marked estimates and explanatory tooltips
• Agent settings add timezone selection, webhook configuration, built-in tools, latency tier, and default personality
• Assign agents to phone numbers and edit numbers and their webhooks
• New welcome page for profile onboarding, refreshed agents, voices, and knowledge base tables, and better mobile layouts

The new XUNA dashboard shipped its first release: agents, call history, campaigns, phone numbers, knowledge base, and billing in one place. Agent building got the most attention, with a new builder, a full agent details page, and voice previews.

• New app dashboard with pages for agents, call history, campaigns, phone numbers, and knowledge base
• Agent builder with generated starter prompts
• Agent details page covering settings, launch options, first message, keywords, data collection, and connected tools
• Voice previews with caching in agent launch and settings
• Billing overview, invoices, and appearance settings pages, including saved payment card display
• My profile, company profile, and user management pages with in-app password changes
• Fixes for billing layout sizing, dashboard scrolling, and page crashes