The customer data and experience platform behind every XUNA conversation - captured by your AI agents, unified across channels, and enriched with up to 431 data points.
XUNA CDXP turns every call, chat, and message into structured customer data — one profile per customer, enriched, scored, and ready for your next move.
Tell your voice, chat, and iMessage agents what to collect — budget, timeline, intent, anything — and each answer lands with the reason it was captured.
What budget are you working with?
Around $450k — we're pre-approved and hoping to move by March.
Conversation data
0 of 4Budget
NumberListening…
Move-in date
TextListening…
Pre-approved
Yes/NoListening…
Neighborhood
TextNot collected yet
Calls, texts, iMessages, WhatsApp chats, emails, and voicemail drops roll up into one journey, so every team sees the whole story.
Ada Lovelace
Northwind Logistics
Latest touch
Pricing call · 6m 12s
Enrich every profile with up to 431 data points across 12 categories — buying intent, household, work, lifestyle, and more — before the first hello.
431
data points per profile
Buying Intent
82%
Vehicle Details
64%
Household
71%
Work & Business
90%
Lifestyle
55%
Behavioral
68%
Sentiment, interest, and conversation health summed up from every touchpoint — plus the key takeaway and tags that sort themselves.
Touch point
8/10
Sentiment
PositiveInterest
HighHealth
GoodKey insight
Asked twice about SSO — the security review is the last blocker.
Ask for a 30-day summary, a follow-up draft, or the next best step — and get an answer drawn from the customer's full history.
Ask AI about Ada
Audit Sheets grade AI conversations against your own rubric — pass marks, must-pass checks, and the evidence behind every score.
Inbound Sales Qualification
Maya · Inbound Sales agent
Passed · mark 75Call Opening
10/10
Communication Skills
24/25
Resolution & Process
27/30
Compliance
20/20
Call Closing
11/15
AI Auditor · 94% confidence · evidence at 0:42, 3:18
Dealerships, clinics, insurers, and agencies use XUNA CDXP to turn every conversation into a complete customer profile — and every profile into the next sale.
431
Data Points
Per Profile, Across 12 Categories
8
Channels
On One Customer Journey
7
Fields Captured
On Every Call by Default
100
Point QA Score
On Every Audited Conversation
“Before a rep picks up the phone, they already know the budget, the timeline, and what the customer asked our AI last week. It's changed how every call starts.”
Monica Reyes
Westgate Motors
“We stopped copying notes between five tools. Every call and text lands on one profile, and the AI tells us who to call first.”
Kevin Park
Clearview Family Health
XUNA CDXP
Capture · Unify · Enrich.
Seven fields every agent captures by default — add as many of your own as you need.
Data Points Captured
today · across every channel
Positive
Sentiment · neutral → positive
Upcoming
The Next Touch, Already Planned.
Follow-up email
Automation · Tue · 9:00 AM
Security review
Call · Thu · 2:00 PM
Pricing recap text
Message · Today
Renewal date
Milestone · Mar 1
Contacts /
Ada Lovelace
VP Operations · Northwind Logistics
Captured in conversation
Pricing call
Aria · Voice agent
Demo recap
Ava · iMessage agent
Security overview
Maya Chen
Asked about SSO
Ava · WhatsApp agent
Voicemail drop
Renewal campaign
Pricing page questions
XUNA Chat
Every channel, every data point, one customer — updated as conversations happen.
One Customer.
One Source of Truth.
Journey
Eight Channels, One Profile.
Ada Lovelace
One profile
42 touchpointsCalls, messages, emails, and voicemail drops land on the same customer journey, with who handled each one.
Enrichment
Search 431 Data Points.
Twelve categories, from buying intent to household and work.
Smart Tags
Sorted by What They Said.
Call Metrics
Every Call, Measured.
42 : 58
Talk : listen
3%
Dead air
1
Interruptions
Every XUNA agent writes to the same customer record. The more channels you run, the more complete each profile becomes.
Voice agents capture the fields you define on every call — names, budgets, timelines — along with sentiment and how the call ended.
Website conversations add sentiment, customer interest, key insights, and tags to the visitor's record as they chat.
Put profile data to work — branch on what you know about a customer and follow up automatically on the right channel.
Connect XUNA to your CRM, calendar, messaging, and marketing tools — native connectors plus Zapier and Make, ready to go.
XUNA CDXP